Privacy Policy
Balance Modern Pool Care respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how it is shared.
Information We Collect
We may collect the following personal information when you interact with our website, forms, or services:
- Name
- Address
- Email address
- Phone number
- Service location details
- Payment information (if applicable)
- Communication preferences (including SMS consent)
We use the information we collect to:
- Provide, schedule, and manage pool care services
- Communicate with you about appointments, billing, or updates
- Send service-related messages, alerts, or promotional offers (with your consent)
- Improve our website, customer experience, and service quality
- Comply with legal, safety, and regulatory obligations
Who We Share Information With
Your personal information is not sold or rented to third parties.
We may share limited information only with:
- Service providers assisting in our operations (e.g., payment processors, scheduling tools)
- Legal or regulatory authorities, if required by law
SMS consent is not shared with third parties or affiliates.
Your Right & Choices
You may opt out of SMS communications at any time by replying STOP to any message. You can also contact us to review, correct, or delete your personal data.
Cookies & Tracking
Our website may use cookies or similar technologies to improve user experience and analyze traffic. You can manage cookie preferences in your browser settings.
Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Revised” date.
Last Revised: October 17, 2025
For any questions or concerns, contact us at:
Website:
www.balancepoolcare.com
Phone: (888) 650-POOL
